Clearer event licences, interactive maps and faster Passport support
Find your way around Events, make targeted Passport edits with the AI Assistant, and purchase your event licence without going live. Recent updates also improve branding, QR posters, exhibitor tools and support follow-ups.
Unlicensed drafts now show Purchase event licence, opening package selection directly. Licensed drafts show a separate Licence active indicator and Go live action. Purchasing keeps draft Passports private; participant access opens only when you explicitly go live.
Pricing, purchase, billing and upgrade cards now describe unlimited passports for the selected number of days, with the full toolkit included. The description follows the 7, 14, 30 or 365-day selection instead of suggesting different use cases for each tier. Participant capacities and pricing are unchanged.
Add a floor plan, place station pins and let participants explore their Event from the Passport. Organisers can import a PDF floor plan and choose a page, and preview how the map looks with participant progress and station visibility rules.
Organisers can configure Event Registration, registration pages and payments, NFC check-in and Google Wallet through their Event workspace. Existing Events are not automatically opted in, and participants can continue using their browser Passport.
Ask the AI Assistant to update an existing Passport without repeating the creation process. Review changes alongside the participant preview, with explicit confirmation for removals and broader changes. Image attachments can be used as references or deliberately applied as artwork.
Saved organiser conversations help the support team review reported issues and follow up by email after a fix. Support replies are reviewed and sent manually, rather than automatically emailing organisers whenever they use the assistant.
Insert a First name tag into campaign messages, or use {{first_name}} in the subject. Each recipient sees their saved first name, with “there” used when no name is available. Test emails also look up the entered address to personalise the greeting from an existing organiser account or marketing contact.
A guided tour introduces the AI Assistant and key areas of the organiser workspace. Organisers can dismiss it, replay it later and continue working without losing their draft.
Refreshed product previews show current Passport workflows, including AI editing and interactive maps. Updated organiser demos make it easier to explore activities and individual participant progress before setting up your own Event.
Upload logo versions suited to light and dark backgrounds, with an optional backing for artwork that needs it. Participant previews and exported materials use the appropriate configured logo without silently reclassifying existing uploads.
Add a picture to a station description to help participants recognise a location or understand an activity. The picture appears with the description in the participant experience.
Uploaded station logos now appear consistently in QR poster previews and downloaded PDFs. Welcome and session poster headers also fit more reliably, with improved branding contrast on pale export backgrounds.
Persistent close controls and Escape make organiser and exhibitor editors easier to dismiss. Unsaved changes remain protected by the existing confirmation step.
Configure live reveal styles per prize without changing how winners are selected. When winner emails are explicitly disabled, automatic draw entry can work without an email address while preserving the Passport's other identity and eligibility requirements.
Exhibitors can edit supported station activities and contact details through their portal. Post-event wrap-up reports respect account access and the organiser's separate permissions for leads and respondent identities.
Enterprise organisers can configure a verified custom domain for the parent Event while keeping existing verified QR links working. The domain can serve the Event's participant entry experience without changing Passport ownership.
Reward claims, collection counters and available inventory now update together. Repeated requests for an already claimed reward do not increase collection totals again.
A new public congress case study shows how digital Passports can support event participation and engagement, with examples of the participant experience.