Rewards

Spin the Wheel

Add a Spin the Wheel reward to your event Passport. Configure the available outcomes, eligibility and collection process before participants take part.

Interactive preview

See Spin the Wheel in action

Illustrative example with fictional data, not live customer records. Silent and local to this page.

SHarbour Design Week

Spin to win

Harbour ToteDesign BookSticker PackTry again

You won

Harbour Tote

SPrize stockOrganiser view
PrizeOddsLeft
Harbour Tote20%12
Design Book10%6
Sticker Pack40%88
Try again30%None

The result is decided before the wheel animates; stock decreases on win.

Spin the wheel: Reward unlocked, ready to spin

How organisers set it up

  1. 1

    Create the reward

    In Rewards, select Spin the Wheel and configure its items with clear labels. Use descriptions and terms that explain what each outcome means.

  2. 2

    Set eligibility and limits

    Choose the supported stamp or points requirements and review quantity settings. Check that the physical stock and the configured reward offer agree.

  3. 3

    Practise the complete handover

    Test an eligible participant, an ineligible participant and the collection process. Explain where any physical prize is collected and when collection closes.

What participants experience

A participant works towards the reward requirements, opens the available reward and follows the spin flow. They see the recorded outcome and the relevant instructions. A visual result and physical collection are distinct moments, so staff should use the supported collection record.

Settings and controls

Wheel items

Use concise outcome labels and distinguish different items clearly. Do not advertise an item that cannot be fulfilled.

Eligibility and collection

The selected collection workflow never removes the eligibility requirements. Review the reward terms before launching.

Illustrative guided walkthrough

See how Spin the Wheel could play out

Sample scenario for explanation only. This is not live product data, a screenshot, or a real registration or draw.

Scenario: An eligible participant finishes a product-discovery Passport.

Step 1 of 3

Unlock

The reward becomes available when the configured requirements are met.

Reporting

Use the available reward and redemption records to reconcile awards with collection. Do not count every animation or repeat page view as another prize issued.

Limitations and boundaries

  • This feature is different from revealing the winners of a Lucky Draw.
  • Confirm applicable prize-promotion rules and fulfilment arrangements before offering prizes.

Frequently asked questions

No. Spin the Wheel is its own reward format. Lucky Draw selects winners from an eligible entry pool.

No. Collection settings do not bypass reward eligibility.

Try Spin the Wheel in your own event

Free to set up. Test your flow before going live.