Event operations

AI Passport Assistant

Describe a change in plain language and the assistant prepares it for an existing Passport. Review the preview and confirm before anything risky is saved.

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Interactive preview

See AI Passport Assistant in action

Illustrative example with fictional data, not live customer records. Silent and local to this page.

SAI Assistant (sample)Organiser view
Rename the Timber Lab station to Timber Studio
Preparing the edit

Edits this Passport only. Does not publish or change billing. Sample conversation.

AI Passport Assistant: Organiser describes one change

How organisers set it up

  1. 1

    Open the assistant

    Open the AI Assistant in the Passport workspace and read the short usage guide.

  2. 2

    Describe one change

    Name the station, prize or session and say exactly what to change. Start with one change at a time. An attached image is analysed only unless you choose Use as artwork and confirm.

  3. 3

    Review the outcome

    Small, safe edits save automatically and the participant preview refreshes. Removals and broad changes wait for Confirm change or Cancel.

What participants experience

Participants never see the assistant. They see the updated Passport after an edit is saved, so test the participant preview after each change.

Settings and controls

What it can edit

Passport details, stations, prizes and agenda sessions in the existing Passport. Anything unsupported is met with guidance to the right settings, support or a feature request.

Confirmation and cancel

Deleting things and broad changes always need your explicit confirmation. Cancelling saves nothing.

Illustrative guided walkthrough

See how AI Passport Assistant could play out

Sample scenario for explanation only. This is not live product data, a screenshot, or a real registration or draw.

Scenario: An organiser needs to rename a station and add a session the day before opening.

Step 1 of 3

Ask

The organiser types the change for one station.

Reporting

Chat text and edit outcomes are retained until a Super Admin deletes them, for support and product improvement. Your messages, any attached image and the Passport's details are sent to the AI provider to prepare edits.

Limitations and boundaries

  • It never publishes an Event and never changes billing or the package.
  • Edits are checked against the Passport's current state, and a stale suggestion is refused rather than applied.

FAQ

Frequently asked questions

No. It edits the existing Passport you are working in.

No. Publishing and payment remain your own steps in the Event workflow.

Keep reading

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Publish an event agenda and support session-specific check-in. Distinguish a session attendance record from Event admission and other Passport activities.

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Rewards & Prize Redemption

Connect Passport progress to rewards with clear eligibility and collection rules. Understand staff verification, instant collection and honour-based claims.

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Branding & Languages

Adapt the Passport to your event identity and supported participant languages. Review translated content, fallback behaviour and package-dependent branding.

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Try AI Passport Assistant in your own event

Free to set up. Test your flow before going live.

Start for free All features